FAQ About Our Business Practices

Q: How does Terrance Williams Designs ensure sustainability?

A: We prioritize sustainability by sourcing materials that are ethically produced and environmentally friendly. Our fabrics are chosen based on their minimal impact on the planet, and we constantly seek innovative ways to reduce waste in our production process.

Q: What does "made to order" mean for your customers?

A: "Made to order" means that each item is crafted specifically for you after you place your order. This approach allows us to minimize waste and ensures that we only produce what is needed, creating a more sustainable fashion model.

Q: How do you ensure your clothing is genderless and size inclusive?

A: Our designs are conceptualized with a gender-neutral aesthetic in mind, allowing everyone to express their individuality. We offer a wide range of sizes to ensure that our clothing fits and flatters all body types, promoting inclusivity across the board.

Q: Are your materials ethically sourced?

A: Absolutely. We partner with suppliers who meet our stringent ethical standards, guaranteeing that all materials used in our products are sourced responsibly, with fair labor practices and respect for human rights.

Q: What is your approach to labor practices?

A: We are committed to fair labor practices throughout our supply chain. We work only with manufacturers who uphold ethical workplace standards, ensuring that workers are treated with respect and dignity.

Q: How does your production process support environmentally friendly practices?

A: Our production process is designed to minimize waste through made-to-order manufacturing. Additionally, we utilize eco-conscious packaging materials and strive to implement energy-efficient practices in our operations.

Q: Can I customize my order?

A: Yes! We believe in individuality and personal expression. While our core designs are made to inspire, we can accommodate certain customizations based on your preferences, reaching out to us during the ordering process.

Q: What if I have concerns about sizing?

A: We provide a detailed size guide to help you choose the perfect fit. If you're still unsure, feel free to contact our customer service team for personalized recommendations before placing your order.

Q: How can I make sure my purchase is sustainable?

A: By choosing to shop with us, you are already supporting sustainable practices. Each item is made to order, reducing overproduction and waste. Additionally, we encourage you to care for your garments properly to extend their lifespan and reduce your environmental impact.

Q: Do you offer returns or exchanges?

A: Due to our made-to-order model, we do not accept returns. However, if there are issues with your order, please reach out to us within 14 days of receiving your item, and we'll do our best to resolve any concerns.

Q: How can I stay updated on your practices and products?

A: Follow us on social media and subscribe to our newsletter for updates on new collections, sustainability initiatives, and the latest news from Terrance Williams Designs. Your voice and choices as a customer shape our journey!